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Technology
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The Technology Department is a supportive division under the Director of Technology, supporting technology equipment, network services, telephone systems, electronics (alarms, clocks, bells) hardware standards and refresh, help desk services, building technology support, teacher instructional technology support, purchasing, planning, and visioning.
- Physical repair of all computer hardware to include desktop and laptop cpu, monitors, printers
- Parts ordering for all repairs and replacements
All local area network (LAN) services to include:
- New wiring design for network connectivity inside buildings
- All switch installation for group network access
- All wireless access and configuration
- Ricoh Management
All wide area network (WAN) services to include:
- New circuit design for network connectivity outside buildings/ building to building
- Internet service from the building through the K-20 network
- Firewall and content filter management
- Network performance monitoring
- Electronic mail (email) account and service management
- Domain and web service support
- Virtual Servers
- Windows server support
- Macintosh server support
- System design
- Programming and upgrades
- Module, handset, and license purchasing
- Purchasing, installation, management of digital projectors.
- Purchasing, installation, management of classroom audio.
- Purchasing, installation, management of document cameras.
- Purchasing, installation, management of classroom AV control systems.
- Management of online monitoring systems for digital AV systems
- Fire
- Security
- Online Helpdesk via phone or chat
- TSS (Technical Support Specialist). First responder for all building support
- Online document creation and management
- Qualtrics surveys and workflows
- Web design assistance
- In person and online support of teaching staff
- Collaborative coaching around digital instruction
- Planning and purchasing for classroom technology
- Management of our Mobile Device Management system (Filewave)
- Management of Google Workspace
- Technical consulting, hardware refresh, and standards for all staff and students at all levels
- Levy and department budget management
- Repair and maintenance of fire and security systems not using 3rd party contracts
- Specialized electronic support as requested
- District asset inventory and surplus process
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